Wednesday 31 October 2007

What's Your Net Worth?

Okay, so what is your net worth?

If you're a financier or banker, or you have money matters on your mind, you might well be thinking that's none of my business.

If you're a deep sea trawler skipper, you might think differently.

And if you're a trawler skipper who's especially aware of his or her finances, you might have read the question both ways...

But, if you owned the Internet, you'd probably be able to answer, 'As much as I'd ever want.'

All of which goes to show that we need to understand what we're being asked before we can give a useful answer. From there, we can draw all kinds of lessons about finding out what people want before we try to sell them a thing; about how communication is a two-way affair, and how the best answer in the world may be totally irrelevant to the person asking the question.

Sometimes, though, an unexpected answer to a question we've asked gives us a wonderful insight into a world we would never otherwise have known.

On a more mundane level, a product designed to solve one problem may actually be a perfect solution to another problem we didn't know existed. Apparently, chewing gum was 'discovered' by scientists trying to create synthetic rubber.

Do you have a product that just won't shift? Is it a great product, but without a great demand? If so, could you market it as the solution to a whole different problem - even one you didn't know was a problem?

Maybe; maybe not. But bat around some crazy ideas anyway - you never know. After all, who would have thought people would pay for a food you have to chew forever without it ever being ready to swallow, that has no nutritional value whatsoever and which, as far as I know, is totally indigestible?

Well, all over the world, people buy chewing gum.

And remember, even something that only ever sells to a small minority can make you a fortune if you can spread your marketing 'net' across the whole world.

So I wonder; what's Wrigley's net worth?

Roy Everitt, Writing For Results

PS. What? All this talk of 'nets' and not a mention of networking? Well, you ought to know by now that I think that's priceless. But rest assured, I'll get back to it!

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